Last updated: 2026-03-10

1) Introduction
FiveStar Gourmet Foods, Inc. (“we,” “us,” or “our”) respects your privacy. has created this privacy policy for www.fivestargourmetfoods.com (the “Site”) in order to demonstrate its firm commitment to privacy.

This Privacy Policy explains:

• who this policy applies to
• what categories of personal information we collect
• how we use, share, and disclose that information
• how we protect your data
• your privacy rights under California law (including the CPRA)
• how to contact us with questions or requests

This policy applies to consumers who visit our Site and/or subscribe to our newsletter or purchase our products from us. We encourage you to read this Policy before using this Site. Your use of this Site signifies that you agree with all terms of this Policy, so please do not use this Site if you disagree with any part of this Policy.

2) Who this Policy Applies To
U.S. consumers using the Site to view products, sign up for newsletters, visit our social media pages, or contact customer service.

3) Information We Collect
We may collect the following categories of personal information, depending on how you interact with us:

1. A. Identifiers
   – Name, email address, and any information you provide when subscribing to our newsletter, entering a contest or contacting us directly or through our customer care mailbox.
   B. Internet or other network activity
   – Device IP address, browser type, pages visited, referring/exit pages, time stamps, and engagement with emails or on the Site.
   C. Inferences
   – Inferences about your preferences related to our products and communications (e.g., topics you engage with in newsletters).
   D. Geolocation data
   – Approximate location based on IP address or information you provide when necessary.
   E. Professional or employment information
   – If you apply for a job with us.
   F. Sensitive Personal Information
   – We do not intentionally collect sensitive personal information through the Site. If you voluntarily provide such information (for example, in a support inquiry), we will handle it in accordance with CPRA and other state privacy rights that pertain to jurisdictions in which our customers and Site visitors live.

4) How We Collect Information
– Directly from you: when you subscribe to the newsletter or fill out contact forms.
– From your device or browser: via cookies and similar technologies (see “Cookies and Tracking”).
– From our service providers: marketing tools and analytics platforms (Destini) used to send emails, track engagement, and optimize campaigns.
– From public or commercially available sources: as permitted by law.

5) How We Use Your Information
We may use your information to:
– Send newsletter communications and marketing content (via Destini or directly through our customer service email)
– Improve our products, Site, and services
– Analyze engagement and measure the effectiveness of our communications
– Customize your experience on the Site
– Comply with legal obligations and for security purposes
– Detect and prevent fraud and unauthorized activity
– For purposes disclosed at the time you provide the information or with your consent

6) How We Share Your Information
We may share your information with:
– Service providers: Destini (marketing tool) and other necessary platform providers to send emails, track engagement, and manage campaigns
– FiveStar Gourmet Foods, Inc.’s subsidiaries or affiliated entities (“Affiliated Entities”) for purposes of sending you information about the programs of FiveStar Gourmet Foods, Inc. or its Affiliated Entities and, occasionally, sending you advertising/promotional material from some of their advertising and strategic partners
– Business partners: for joint marketing or collaborations (with your consent or as allowed by law)
– Legal purposes: to comply with laws, respond to subpoenas or legal processes, or to protect our rights, property, and safety
– Corporate affiliates or in connection with a merger, acquisition, or sale of all or part of our assets (with notice if required by law)
– Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties.
Note: We do not sell your personal information. If that changes in the future, we will provide at least one opt-out mechanism and notice as required by CPRA/CCPA.

7) Your California Privacy Rights
Right to Know and Access
– You may request the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purpose, and the third parties with whom we share that information.
Right to Delete
– You may request the deletion of personal information, subject to certain exceptions (e.g., completing a transaction, detecting security incidents, complying with legal obligations).
Right to Opt-Out of Sale or Sharing of Personal Information
– We do not sell personal information. If this changes, we will provide a clear mechanism to opt-out.
Right to Correct Inaccurate Personal Information
– You may request correction of inaccurate information, to the extent required by law.
Right to Limit Certain Uses and Disclosures
– CPRA may expand processing restrictions for certain categories of data (including sensitive data). You may request information about and limit such processing.
Non-Discrimination
– Exercising your privacy rights will not result in discrimination or loss of goods/services, except where permitted by law.
How to Exercise Your Rights
– To submit requests, contact us at privacy@fivestargourmetfoods.com, or by phone at (909) 657-9313, or through our Privacy Center/Form URL.
– For identity verification, we may ask you to provide information to verify your identity.
Response Time
– We will respond to requests within 45 days, with a possible 45-day extension in certain circumstances. If extended, we will inform you of the reason and extension.
Authorization and Verification
– If you are requesting information about or on behalf of someone else, we will require proof of authority to act on behalf of the individual.

8) Cookies and Tracking Technologies/Use of Artificial Intelligence
– We and our service providers use cookies and similar technologies to collect information about your use of our Site and to improve your experience.
– We use Destini or other marketing tools to manage newsletters, track engagement, and tailor communications.
– Types of cookies we use: essential, performance/analytics, functionality, advertising/retargeting.
– You can manage cookie preferences via our cookie banner or your browser settings. Note that disabling certain cookies may affect Site functionality.
– We may use automated tools to analyze your interactions with our Site and communications to better tailor our marketing messages. These tools do not make decisions that produce legal or similarly significant effects for you.

9) Data Security
– We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
– We use industry-standard security measures (encryption in transit, secure storage, access controls, regular security assessments).
– However, no method of transmission over the internet or electronic storage is 100% secure. If you have security concerns, contact us.
• – In the event of a security incident involving personal information, the company will notify individuals and regulators as required by applicable law.

10) Data Retention
– We retain personal information only for as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce our agreements.

11) Children’s Privacy
– Our Site and products are not directed at children under 16. We do not knowingly collect personal information from children. If we learn we collected such information inadvertently, we will delete it.

12) Do Not Track Signals
– Our Site does not respond to Do Not Track signals, and we do not monitor or respond to them across websites as of the time of this policy. To opt out of interest-based advertising, use the cookie preferences.

13) International Transfers
– If you are located outside the United States, your information may be transferred to and processed in the United States and other jurisdictions. We will ensure appropriate safeguards where required by United States law.

14) Changes to This Policy
– We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date and, in some cases, provide additional notice (including via email if you’ve opted in).

15) How to Contact Us/Submit a Complaint
– Email: privacy@fivestargourmetfoods.com
– Phone: (909) 657-9313
– Mailing address: 10234 Fourth Street, Rancho Cucamonga, CA 91370

16) California-Specific Definitions (for CPRA)
– Sell or Share: We do not sell personal information. If that ever changes, we will provide a clear opt-out mechanism.
– Sensitive Personal Information: If we collect sensitive data (e.g., precise geolocation, financial information), we will provide mechanisms to limit use and disclosures per CPRA.